Terms and Conditions for using the ARCELIA website

Welcome, dignified guest after visiting the site you agree to the current terms and conditions.

This site is operated by ARCELIA. Throughout the site, the terms "we", "us" and "our" belong to ARCELIA. ARCELIA offers this website, with information, tools and services available through the site to you - the user - provided you accept all the terms, conditions, policies and notices mentioned here.

By visiting our website and/or buying anything from us, you can avail ourselves of the "Service" we provide, thereby agreeing to be bound by the following terms and conditions ("Terms of Service," "Terms"), including those additional terms and conditions and policies referred to here and/or available through hyperlink. These service terms apply to all users of the site, including but not limited to users who browse, sellers, customers, merchants or contributors to the content.

The website reserves the right to change, amend, add or remove parts of the Terms of Use and Terms at any time. Changes become effective when posted on the site without notice. Please check our Terms of Use and Terms on a regular basis to keep abreast of all updates.

Your continued use of the Site constitutes your full consent to all changes made to the Terms of Use and Terms.

Please read these Terms of Service carefully before accessing or using our website. If you access or use any part of the Site, you agree to be bound by these Terms of Service. If you do not agree to all the terms and conditions of this Agreement, you will not be able to access the Site or use any of the services available through it. If these Terms of Service are considered an offer, acceptance is limited exclusively to these Terms of Service.

Any new features or tools added to the existing store are also subject to service items. You can check the latest version of the Terms of Service at any time on this page. We reserve the right to update, change or replace any part of these Terms of Service by posting updates and/or changes to our website. It is your responsibility to review this page periodically to follow up on the changes. Continuing to use or accessing the Site after posting any changes is considered acceptance of these changes. 

•           Licensing and Site Entry

All content included on the site from text, graphics, logos, icons, photos, audio clips, digital downloads, data aggregation and software is due to the ownership and copyright of ARCELIA.

The content you send through the Site represents that all information, data and other material you provide on this Site or ARCELIA through any other valid, accurate, up-to-date and complete means.

You are responsible for updating and correcting the information you provided on this website as appropriate.

You may not use a false email address or other personal information to impersonate any person or entity or otherwise mislead the origin of any content. Some features that may be available on this website may require registration through registration you agree to provide accurate, up-to-date and complete information about yourself.

•           Disclaimer

Your use of this website is at your sole risk.

The Site is provided on a "as is" basis and "what is available" basis. We reserve the right to restrict or terminate your access to the Site or any feature or part thereof at any time.

ARCELIA disclaims any guarantees that access to the site will be uninterrupted or uninterrupted. This site will be secure. This site or server that makes this site available and free of viruses or that information on the site will be accurate, accurate, adequate and timely, reliable or otherwise complete.

By installing your membership on this site or using products through the site you agree on the following:

Section 1 - Online Store Terms:

By agreeing to these Terms of Service, you acknowledge that you have reached the age of majority, at a minimum, in the city or area where you reside. You may not use our products for any unlawful or unauthorized purpose and you may not, while using the Service, violate any laws in your jurisdiction including, but not limited to, intellectual property and copyright laws.

You should not transmit any viruses or code of a destructive nature. Any violation or violation of any of the Terms shall result in the immediate termination of the Services.

Section 2 - General Conditions:

           Qualification for Membership:

The site is not available to people whose membership has been suspended or withdrawn by ARCELIA.

If you are registered as a business entity, you are represented that you have the authority to link this entity to the user's agreement and that you and the business entity comply with all applicable laws relating to online trading.

No person or business entity may register as a member of the Site more than once.

•           Your membership and obligations:

The registration process for ARCELIA users requires you:

Agree to these Terms and Conditions.

Provide contact information and specify details.

Agree to accept liability for all activities occurring under your account or password.

You are responsible for maintaining confidentiality, restricting access to and use of account and password and accepting responsibility for all activities occurring under account and password.

You agree to reimburse ARCELIA for any unauthorized or unlawful improper use of your Account by you or by anyone who has access to the Site, Services or otherwise using the designated username and password whether or not they have permission for such access.

ARCELIA reserves the right to refuse or deregister anyone on this site and to remove anyone from this website and to prevent anyone from using this website because if you provide any information that identifies ARCELIA at its discretion to be incorrect, inaccurate, restrict or terminate your access to or use the site at any time without notice.

We reserve our right to refuse to provide service to anyone for any reason at any time.

You are aware that your content (except for credit card information), may be transferred in an unencrypted manner and include (a) transmission via different networks, and (b) changes in order to match and adapt to the technical requirements of networking or hardware. Credit card information will always be encrypted during network transport.

You agree not to reproduce, duplicate, copy, sell, resell or exploit any part of the Service, use the Service, access the Service or any contact on the Website through which the Service is provided without our express written permission.

The titles used in this Agreement are designed for your convenience only and will not limit or affect these Terms.


Section 3 - Accuracy, completeness and timeliness of information:

We are not responsible if the information available on this website is not accurate, complete or up to date. The materials are provided through this website as general information only and should not be relied upon or used as a sole basis for decision-making without consulting the most recent, accurate and complete sources of initial information. Any reliance on materials posted on this website is at your own risk.

This website may contain certain historical information. But historical information is not necessarily up to date and is provided as a reference only. We reserve the right to modify the contents of this website at any time, but we have no obligation to update any information on our website. You agree that you are responsible for monitoring changes to our site.


Section 4 - Adjustments to Service and Prices:

The prices of our products are subject to change without notice.

We reserve the right to modify or discontinue the Service (or any part or content thereof) at any time without notice.

We are not liable to you or to any third party for any modification or change to the price, suspension or discontinuation of any service.

The stated price and invoice value does not include handling fees at the port of receipt.

Section 5 - Products or Services:

Some products or services may be available exclusively online through the website. The quantities of these products or services may be limited and may be returned or exchanged only in accordance with our return policy. We have made every effort to display as many colors and photos as possible of our products in storage. But we can't guarantee that your computer screen will show you the colors accurately.

We reserve the right, but are not bound, to limit sales of our products or services to any person or in any geographical area or jurisdiction. We may exercise this right on a case-by-case basis. We reserve the right to limit the quantities of any products or services we provide. All descriptions of products or product prices are subject to change at any time without notice, at our discretion, and at any time we have the right to discontinue any product, and any offer of any product or service provided through this website is deemed invalid anywhere it is prohibited. We do not guarantee that the quality of any products, services, information or other materials purchased or obtained by you will meet your expectations, or that any errors in the service will be corrected.

Purchases

•           Processing of requests

The website reserves the right to refuse or cancel any order for any reason, at any time, before we agree to the order. We may request you to provide additional information or confirmation including but not limited to, telephone number and address.

•           Product Description

In the event that the product displayed on the site is inconsistent with the description on the site, you may return the product according to the site's retrieval policy.

•           Product Pricing

ARCELIA strives to provide accurate information on the pricing of products and services available on the site. We cannot, however, insure against pricing errors. ARCELIA reserves the right to estimate that any orders placed for a product or service that has been posted on the site incorrectly as a result of a price error are processed or cancelled. If this happens we will inform you by email in addition ARCELIA reserves the right to estimate it, to correct any error in mentioning the full retail price.

•           Product availability

ARCELIA may contain information about the availability of goods. This information can be used to estimate the likelihood that a product will be shipped immediately after placing your order.

Unfortunately, ARCELIA cannot guarantee that a product from the products received as they are already available will immediately ship for frequent orders and sometimes high pressure as inventory can be significantly changed from day to day.

In rare cases the product may be available when customers place order and sold by the time ARCELIA tries to process that demand. This should happen ARCELIA will inform you by email.

•           Fees and Services

All amounts for goods may be made online or partially online through our ARCELIA payment services credit cards or other payment methods and expire the moment you get your purchases. In case of trading or returning any purchases, you should contact our customer service. Cash payment on delivery is only available in Qatar and in store.

•           Buyer's Protection

If the buyer has purchased a product and has never received it or has received a product that is worth much less in value compared to what is described on site, the buyer should not receive or accept the package after which ARCELIA will be informed within 48 hours of receipt (or non-receipt) of the relevant product and ARCELIA will investigate the matter.

Buyers should double check their purchases before receiving them and ensure they are in excellent condition and match their order.

•           Discount Codes Policy

If the debit code status is expired, this means that the offer has been completed and this code is not applicable

•           Full Agreement

The Terms of Use and Service constitute the entirety of the agreement between you and ARCELIA on specific issues in this document, and all prior agreements, letters, proposals, discussions and other documents relating to matters here are replaced and incorporated into the Terms of Use and Service.

•           Privacy Policy

You agree to any personal information we may obtain about you (either by website, by email, phone or any other means) that is collected, stored and otherwise processed in accordance with the terms of the Privacy Policy. ARCELIA may update the Privacy Policy from time to time at its discretion,

Section 6 - Accuracy of invoices and account information:

We reserve the right to refuse any application you make and may, at our own discretion, limit or cancel quantities sold per person, for one family or for each application. These restrictions may include orders submitted by or under the same customer account or credit card and/or orders using the same invoice sending address and/or shipping address. In case we make a change to or cancel an order, we will try to inform you by calling your email address and/or invoice address or on the telephone number mentioned at the time of the order's issuance. We reserve the right to limit or prohibit orders that, we believe, appear to be made by merchants or distributors or for the purpose of reselling them. You agree to provide updated, complete and accurate purchase and account information for all purchases made at our store. You agree to update your account and any other information quickly, including your email address, credit card numbers and expiration dates, so that we can complete your transactions and contact you as needed.

Section 7 - Errors, inaccuracies and negligence:

Sometimes there may be information on our site or within the Service that contains typographical errors or may be inaccurate or incomplete, especially those related to product descriptions, pricing, promotions, offers, product shipping charges, shipping times or product availability. We reserve the right to correct any errors, inaccuracies or omissions, change or update information or cancel orders if any information within the Service or on any relevant website is inaccurate at any time without prior notice (including after submitting your application). We do not undertake to update, modify or clarify information about the Service or any relevant website, including but not limited to pricing information, except as required by law. Any update or updated date of the Service or any relevant website shall not be taken as an indication that all existing information has been modified or updated, whether related to the Service or posted on any relevant website.

Section 8. Prohibited uses:

In addition to other prohibited uses provided for in the Terms of Service, you are prohibited from using the Site or its content: (a) For any unlawful purpose (b) for soliciting or participating in any wrongful act (c) Violation of any local, regional or governmental regulations, rules, laws or instructions (d) Infringement of our intellectual property rights or the intellectual property rights of others Harassment, abuse, insult, insult, defamation, vilification, deception, intimidation or discrimination on grounds of sex, religion, race, age, origin or disability and the provision of false or misleading information (g) Upload or transfer viruses or any other type of malicious code that is used or may be used in any way to affect the functionality or operation of the Service or any related website, or on other websites or the Internet. (h) Collect or track the personal information of others (i) send spam such as phish, pharm, pretext, spider, crawl or scrape). and (j) for any obscene or immoral purpose. or (k) to interfere with the security features of the Service or any related website, other websites or the Internet. We reserve the right to terminate your use of the Service or any related website due to your violation of any of the legitimate uses.


Section 9 - Disclaimer of Safeguards (Limited Liability):

We do not guarantee, represent or undertake that your use of the Service will be uninterrupted, or that its time is convenient, safe or error-free. Nor do we guarantee that the results you may get from using the service will be accurate or reliable.

You agree that we may from time to time remove the Service for indefinite periods of time or cancel the Service at any time without notifying you. It also implies that your use of the Service or inability to use it is solely at your own risk. The service and all products and services provided to you through this service are (except as expressly provided by us) Introduction "as is" and "as available" for your use, without any representation, warranty or conditions of any kind, whether express, implied or contingent on marketability, quality of marketing, fitness for a particular purpose, durability, title or non-violation. In no case shall ARCELIA be, its directors, officials, employees, affiliates, agents, contractors, trainees, service suppliers or licensees liable for any direct, indirect, accidental, punitive or special damage, loss, claim or damage; or subsequent damage of any kind, including, but not limited to, lost profits, lost revenue, loss of savings, loss of data and replacement costs, or similar damages, whether the basis of this contract or damage (including negligence) resulting from your use of any of the Services or any products purchased using the Service or any other claim relating in any way to your use of the Service or any Product including but not limited to any errors or omissions in any Content or any loss or damage of any kind suffered as a result of the use of the Service or any content (or product) published, transferred or made available via the Service, even if there is advice that this can be done. Since some States or jurisdictions do not permit the exclusion or limitation of liability for subsequent or accidental damages in such States or jurisdictions, our liability is limited to the maximum permitted by law.


Section 10. Compensation:

You agree to compensate and defend ARCELIA, its affiliates, partners, managers, agents, contractors, licensors, service providers, subcontractors, suppliers, trainees and employees, acquitted them of any claim or request, including reasonable lawyers' fees, claimed by any third party arising from your breach of these Terms of Service or the documents contained therein as reference or your violation of any law or right of any third party.


Section 11. Severability:

If any provision of this Service is deemed to be unlawful, invalid or unenforceable, this provision will be enforceable to the maximum extent permitted by applicable law. The unenforceable part shall be deemed separated from these Terms without affecting the validity and enforcement of any other remaining provisions.


Section 12. Termination:

The obligations and responsibilities of the Parties contracted prior to the date of termination shall remain until the termination of this Convention for all purposes. These Terms of Service remain valid unless terminated by you or by us. You can terminate these Terms of Service at any time by notifying us that you no longer wish to use our Services or when you cease using our Site.

If you fail, or doubt that you have failed to comply with any of these Terms of Service, we may also terminate this Agreement at any time without prior notice and you will remain liable for all amounts due including the date of termination, and/or accordingly you may be denied access to our Services (or any part thereof).


Section 13. Full Convention:

If we fail to exercise or enforce any of these conditions of service, this does not constitute a waiver of this right or provision. These Terms of Service and any operating policies or rules published by us on this Site or in connection with the Service constitute the whole agreement and understanding between you and us and govern your use of the Service, and replace any previous or contemporary agreements, or any communication between us, whether oral or in writing (including, but not limited to, any previous versions of the Terms of Service). Any ambiguity in the interpretation of these conditions of service may not be interpreted against the drafting party.


Section 14. Applicable law:

These Terms of Service and any separate agreements whereby we provide services to you are governed by the laws in force in the State of Qatar.


Section 15. Changes to conditions of service:

You can review the latest version of the Terms of Service at any time on this page. We reserve the right, at our sole discretion, to update, change or replace any part of these Terms of Service by posting updates and changes to our website. It is your responsibility to visit our website periodically to follow the changes. Continuing to use or access our website or service after posting any changes to the Terms of Service constitutes acceptance of these changes.


Section 16. General information:

If any paragraph of this User's Agreement is invalid or cancelled or for any reason no longer in force, such paragraph shall not preclude the validity of the remaining paragraphs of the Convention.

This Agreement (which is amended from time to time according to its provisions) sets out all the outlines of understanding and agreement between you and ARCELIA.

No person who is not a party to this user agreement is entitled to impose any clauses or conditions therein.


Section 17. Contact information:

You can send us questions on terms of service via our email: info@arcelia.group


           Electronic Communications

When you use the site or send emails to ARCELIA you are in contact with ARCELIA electronically.

You agree to receive any electronic communications regarding your use of this website.

ARCELIA communicates with you by email or by posting notices on this website.

You agree that all agreements, notices, disclosures and other communications provided to you electronically meet any legal requirement that these messages are in writing.