The Customer may return or exchange no later than 14 days from the date of receipt of the Application within the following terms and conditions:

1.     When returning the product it must not be open or user or the original packaging has been compromised and attached to the original invoice

2.     To retrieve the oud, the quantity used must not be more than 2 grams.

3.     A product purchased prior to the offer period or a product included in the offer is not allowed to be exchanged and returned.

4.     It is not permitted to exchange and recover a product purchased during the exhibitions in place

The customer shall bear all recovery costs from shipping, delivering and any other costs arising from the return of the product to the company and the value of the goods recovered shall be returned in the same way as the payment made.